AI for meeting notes: real workflow or hype?

I've been trying to build a reliable workflow for turning raw meeting transcripts into concise notes and action items. The tools are impressive, but I keep running into the same problem: they capture what was said, not what was decided. I end up manually editing the output more than I'd like. For those using AI in this area, what's your actual process? Do you rely on a specific tool, or do you use prompts to steer the summary toward decisions and ownership? Also, how do you handle follow-up tasks across different teams? I'm curious what works consistently in daily practice.